ADS-2400N
FAQs & Troubleshooting |
I cannot scan from Windows Server 2003, 2008/2008 R2, 2012 or 2016 although I installed the TWAIN scanner driver on my PC.
This issue will be resolved if you execute the command or install the Desktop Experience Pack onto your PC.
Follow the steps below to execute the command.
Follow the steps below to install the Desktop Experience Pack.
(Windows Server 2012/2016)
Follow the steps below to install the Desktop Experience Pack.
Check if your PC is selected and click Next.
Click Next.
Check the Desktop Experience box.
Another window will appear. Click Add Features.
Make sure the Desktop Experience box is checked and click Next.
Check the Restart the destination server automatically if required box.
Another window will appear. Click Yes.
Click Install. The installation will start. Your system will restart automatically after installation has completed.