FAQs & Troubleshooting
|Your computer is not connected to the network.
Make sure your computer is connected to a network, for example, a Wireless LAN environment or has Internet access. For further support, contact your network administrator.
|Your machine is not connected to the network.
|You use security software.
|You use a Wi-Fi router.
The privacy separator on your Wi-Fi router may be enabled. Disable the privacy separator.
|Your Brother machine is placed too far from the Wireless access point/router.
|Place your Brother machine within about 3.3 feet (1 meter) of the Wireless access point/router when you configure the wireless network settings.
|There are some obstructions (walls or furniture, for example) between your machine and the Wireless access point/router.
|Move your Brother machine to an obstruction-free area, or closer to the Wireless access point/router.
|There is a wireless computer, Bluetooth-supported device, microwave oven, or digital cordless phone near the Brother machine or the Wireless access point/router.
|Move all the devices away from the Brother machine or Wireless access point/router.