The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. "(P-touch Editor for Windows)

This error message appears when the tape width of the tape cassette installed in the machine is different from the one selected in P-touch Editor.

Solution 1:

Check the tape width selected in P-touch Editor and install the correct tape cassette into the machine.
Click to print.

Solution 2:

Click to cancel the print job.
Select the tape width in P-touch Editor so that it matches the one installed in the machine, and then try printing again.

You can also use the following [Checks Media] buttons to automatically detect the tape width of the tape cassette installed in the machine.

P-touch Editor 4.2 -

P-touch Editor 5.0
Express mode -
Professional mode -

P-touch Editor 5.1
Express mode -
Professional mode -

P-touch Editor 5.2 or later
Express mode / Professional mode -

FAQs & Troubleshooting

The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. "(P-touch Editor for Windows)