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PJ-663

FAQs & Troubleshooting

FAQs & Troubleshooting

I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later). 

Follow the steps below to allow the Brother Print Service Plugin access to nearby devices.

  1. From the home screen of your Android™ device, tap [Settings Settings ] > [Apps] > [Brother Print Service Plugin].
  2. Tap [Permissions] > [Nearby devices] and select [Allow].
  3. You can now print using the [Print] button in Android™ apps via Bluetooth®/Wireless Direct.
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