VC-500W
FAQs & Troubleshooting |
How do I update the printer's firmware?
For Brother Color Label Editor/Color Label Editor 2 App Users
For Windows/Mac Users
For Brother Color Label Editor/Color Label Editor 2 App Users:
When the LEDs are all in the following each state, the printer is ready to be updated.
Wi-Fi button | (Lit in blue) |
Cassette button | (Lit in white) |
Swipe-to-Cut Panel | (Off) |
If [Install] is not displayed on the screen, the application is the latest version.
For the Infrastructure mode setup method, you can also see the Wireless Setup Guide in the [Manuals] section of this website.
If you have not set your own password, type the default password located on the bottom of the printer and preceded by "Pwd".
When the LEDs are all in the following each state, the printer is ready to be updated.
Wi-Fi button | (Lit in blue) |
Cassette button | (Lit in white) |
Swipe-to-Cut Panel | (Off) |
If your home or office network security firewall prevents the printer from direct access to the internet, or blocks downloads of certain zip/tar/rar files, this firmware update method may not work. Please contact your network administrator for further assistance.