FAQs & Troubleshooting

For your product, you can add more Disney patterns for roll feeder as a built-in pattern by updating the software to version 1.40 or later.

How to check the machine’s software version
How to retrieve the Disney pattern for the roll feeder

How to check the machine’s software version

1. Touch   in the home screen to display the settings screen.
   
   
    
2. Touch until [Ver.] is displayed.

   (1) Version is 1.40 or later

   
   
    

3. If the version is older than 1.40, update the software to the latest version.
   Click here to go to the software download page.
   
   If the software version of your machine is 1.40 or later, the software update is unnecessary.
   For details on retrieving the pattern, refer to the next section How to retrieve the Disney pattern for the roll feeder.

How to retrieve the Disney pattern for the roll feeder

1. Touch in the home screen to display the following screen.
   
   
   
    
2. Select [Roll Feeder].
   
   
   
    
3. Select [Start to cut rolled material].
   
   
    
4. Select the Disney patterns for the roll feeder on the screen.
   
   
    
5. Select the desired Disney pattern from the available categories.