FAQs & Troubleshooting

Yes. You can print or scan with your Brother machine in two ways.

• Brother iPrint&Scan
  
  You can print from iPhone, iPod touch and iPad using Brother iPrint&Scan.
  
  You need to download Brother iPrint&Scan (Version 3.4 or later) from the Apple App Store and install it into your mobile device. For more information click here to see Brother iPrint&Scan support information.
  
  Also your Brother machine must have the required version firmware (Version 1.09 or later). To verify your machine's firmware version follow the steps listed below:

   

  1. Press OK.
  2. Press the Down arrow key to select Machine Info. Press OK.
  3. Press the Down arrow key to select Version. Press OK.
  4. Press the Down arrow key to select the firmware version you want to know. Press OK.
  5. The firmware version is displayed on the machine's display. 
      

  If your machine's firmware version is earlier than 1.09, update the machine's firmware.

  Click here to download the Firmware Update Tool and see more information in the Downloads section to update the firmware.

   

  The latest User's guide for Brother iPrint&Scan is available in Manuals section.

  Click here to go to the Manuals section and see the latest version of each guide.

• AirPrint
  
  AirPrint is a wireless technology that allows you to print from your iPhone, iPod touch, iPad, or other iOS device. This technology makes it simple to print your email, photos, web pages, and documents without installing drivers and software. Click here to see details on AirPrint.