MFC-490CW
![]() |
FAQs & Troubleshooting |
MagicJack is a Voice Over Internet Protocol (VoIP) phone service that you can use with your high-speed internet connection.
Brother does not support the use of its fax machines and Multifunction Centers with MagicJack.
For information about connecting your Brother machine to MagicJack, click here.
If you want to use your Brother machine to send and receive faxes over MagicJack, we recommend you contact MagicJack and ask them which modem speed they recommend for faxing.
Set the Brother machine's modem speed to their recommendation by following these steps:
If you change the Compatibility to Basic (for VoIP), the Error Correction Mode (ECM) feature is only available for color fax sending.
For additional information about using VoIP to send and receive faxes, see the Related FAQ's at the end of the page.