To solve this issue, you must remove the existing drivers and then download and install the updated scanner driver by following the steps below:
- Turn off your Brother machine.
- Select MacintoshHD => Library => Image Capture to open the Twain Data Sources folder.
![](/g/b/img/faqend/faq00002577_000/us/en/18142/imagecapture1.gif)
- Drag the Brother TWAIN.ds to the trash can.
![](/g/b/img/faqend/faq00002577_000/us/en/18143/twain1.gif)
- Turn on your Brother machine.
- Click here to download and install the latest "Scanner Driver".