MFC-J6925DW
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FAQs & Troubleshooting |
I am using Voice Over Internet Protocol (VoIP) and am having problems sending faxes.
Follow these steps to resolve the issue:
If you are unsure of how the telephone cord is connected to the VoIP system, contact your VoIP provider for assistance.
If you change the Compatibility to Basic (for VoIP):
Redial will turn into Pause after you dial the number.
When manually sending a fax by pressing Hook to listen for a dial tone before dialing, make sure you wait until you hear the receiving machine's fax tones before you press Fax Start on the Brother machine.
When manually sending a fax by pressing Hook to listen for a dial tone before dialing, make sure you wait until you hear the receiving machine's fax tones before you press Fax Start on the Brother machine.