The LCD or Touchscreen displays the tray names as follows:
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Standard paper tray: Tray1
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Multi-purpose tray: MP Tray
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Optional lower tray: Tray2 and T2
If a paper jam occurs inside the paper tray, follow these steps:
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Pull the paper tray completely out of the machine.
For Jam Tray or Jam Tray1
![Pull Paper Tray Pull Paper Tray](/g/b/img/faqend/faq00000307_025/us/en/1000329/PullPaperTray.gif)
For Jam Tray 2:
![Pull Paper Tray2 Pull Paper Tray2](/g/b/img/faqend/faq00000307_025/us/en/1000330/PullPaperTray2.gif)
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Use both hands to slowly pull out the jammed paper.
![Pull Out Jammed Paper Pull Out Jammed Paper](/g/b/img/faqend/faq00000307_025/us/en/1000331/PullOutJammedPaper2.gif)
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Make sure that the paper is below the maximum paper mark (
) in the paper tray. While pressing the blue paper-guide release lever, slide the paper guides to fit the paper size. Make sure that the guides are firmly in the slots.
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Put the paper tray firmly back in the machine.