MFC-J6925DW
FAQs & Troubleshooting |
The message "Poor Line Condition" or "NG" appears on the Transmission Verification Report when I try to send a fax.
These messages are generally caused by either interference on the line, phone line connection and/or an alarm system or another device on same line as the Brother machine.
To resolve this issue follow the steps listed below:
Do not press Hook before dialing.
If you change the Compatibility to Basic (for VoIP):
Testing the Brother machine on a different, known-working telephone line will help determine if the problem is related to the Brother machine or telephone line.