คำถามที่พบบ่อย และการแก้ปัญหาเบื้องต้น

The cause of this situation is the Scan Settings within the Brother iPrint&Scan application.

If the Scan Settings are set as "Scan Type: Color(Fast)" and "Document size: 3.5" x 5" (9 x 13 cm)", a margin will appear on the right side of the scanned document.

To solve this problem, change the Scan Type from Color(Fast) to Color and try scanning again.