FAQs & Troubleshooting

Please check the following points:

• Make sure the paper or other print media is loaded properly in the paper tray and that the guides are not too tight or too loose against the paper stack.
• Set the paper guides correctly. Make sure that the tips of the paper guides fit firmly into the slots.
• The paper tray may be too full.
• Check the paper type and quality. To see what kind of paper you can use, click here.