คำถามที่พบบ่อย และการแก้ปัญหาเบื้องต้น

Error message

An unexpected error has occurred. (E99901)

• Cause
  An unexpected error has occurred.

• Solution
  An unexpected error has occurred.
  Close the CanvasWorkspace. Startup it again, and then tries the same operation.
  If the error message still appears, contact the Brother Customer Service with the following information:
  
  -  OS version
  -  CanvasWorkspace version
  -  Software version of your cutting machine