FAQs & Troubleshooting

Check label attached to your Brother machine

The MAC address is on the back of the unit.

Check the MAC address from the Web Based Management

You can find your machine's MAC address via the Web Based Management, please follow these steps below.

1. Access Web Based Management.
   > Click here to see how to access Web Based Management.
    
2. Go to the navigation menu, and then select Network > Network > Network Status.

   Start from , if the navigation menu is not shown on the left side of the screen.

3. Check and record your machine's MAC Address. (Example: 00-80-77-90-0a-8c)