MFC-8370DN
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FAQs & Troubleshooting |
The image will only appear on the Transmission Verification Report if:
Verify the Transmission Verification Report is set for On+Image or Off+Image.
*If your Brother machine has a touchscreen, please follow the steps under "For touchscreen models" below.
Verify you are sending faxes automatically:
For the image to appear on your Transmission Verification Report, the document(s) you are faxing must temporarily be scanned into the Brother machine's memory. This only happens when you send a fax automatically by putting the document in the ADF or on the flat scanner glass, dialing the number you want to send to, and pressing Start.
If you send a fax manually by pressing Hook, Hook/Hold, Hold, Speaker Phone or Tel/R, dialing the number you want to send to, then pressing the Start once you hear fax-receiving tones, then your Transmission Verification Report will not display the image, even if it is set to On+Image or Off+Image, because your Brother machine did not scan the document(s) into memory.
Verify Real Transmission is turned Off:
*If your Brother machine has a touchscreen, please follow the steps under "For touchscreen models" below.