DCP-T500W
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FAQs & Troubleshooting |
Print using only the black ink tank when the Color tanks have run out.
Basically, your Brother machine is designed to stop ALL printing operations when any of the ink tanks are low. This is to ensure the life of the print head and maintain premium print quality. If the unit were to continue printing, print jobs and cleaning cycles would damage the print head.
However, your Brother machine exceptionally can operate in a B&W Print Only (black and white) mode when one or more color ink tanks are low. When a color tank is low, an error message will appear on the LCD of the machine stating "B&W Print Only Refill Ink".
Follow the steps below to print using only the black ink tank:
STEP 1: Verify that the unit has message on the LCD
STEP 2: Print using only the black ink cartridge following one of these printing procedures
To change the printer driver to grayscale, follow the procedure below for Windows or Macintosh:
When the ink tank has been refilled, you will need to go back to the printer driver settings and click the radio button to choose Color or Colour.
The item below can cause "Cannot Print" to be displayed, but can be cleared.
If attempting to print from the PC without changing the printer driver, the message "Cannot Print" will be displayed. To return to the Black & White mode, press Stop/Exit on the machine to cancel the print job.