DCP-T500W
FAQs & Troubleshooting |
When I print, the pages are smudged with ink.
- If smudged stains appear at the top center of the printed page:
- If smudged stains appear on the reverse side or at the bottom of the page:
NOTE: Illustrations shown below are from the representative product and may differ from your Brother machine.
Be sure to unplug the machine from the AC power outlet (electrical socket) before cleaning the printer platen to avoid an electrical shock.
DO NOT touch the encoder strip (2). Doing this may cause damage to the machine.
How to clean the machine's paper feed rollers
If the paper support flap is open, close it, and then close the paper support.
Do not use the machine again until the rollers are dry. Using the machine before the rollers are dry may cause paper feed issues.
DO NOT use the paper support flap for Legal size paper. (Only available for some countries.)