HL-5380DN
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FAQs & Troubleshooting |
If a paper jam occurs inside the printer, follow these steps:
After you have just used the printer, some internal parts of the printer will be extremely hot. To prevent injury, when you open the front cover or back cover (back output tray) of the printer, DO NOT touch the shaded parts shown in the illustrations. If you do this, you may get burned.
Press the front cover release button and then open the front cover.
Slowly take out the drum unit and toner cartridge assembly. The jammed paper will be pulled out with the drum unit and toner cartridge assembly.
Push down the blue lock lever and take the toner cartridge out of the drum unit. Clear the jammed paper if there is any inside the drum unit.
Close the front cover.