คำถามที่พบบ่อย และการแก้ปัญหาเบื้องต้น

Follow the steps below to resolve the issue:

• Wipe the laser scanner windows with a dry lint free soft cloth.
• Wipe the scanner glass strip with a dry lint free soft cloth.
• Make sure foreign material such as a torn piece of paper,sticky notes or dust is not inside the machine and around the drum unit and toner cartridge.