FAX-2840
FAQs & Troubleshooting |
This type of line is typically caused by dirt or white out (correction fluid) on the glass strip. The glass strip is the mechanism that reads the documents that are being sent or copied. This problem is usually solved by cleaning the glass strip.
Please follow the steps below to solve the problem:
DO NOT use cleaning materials that contain ammonia, alcohol, any type of spray, or any type of flammable substance to clean the outside or inside of the machine. Doing this may cause a fire or electrical shock.
(For the models supporting PC-FAX receive function)
To prevent you from losing any important messages, please refer to the related FAQ at the end of this page.
In addition to cleaning the scanner glass and glass strip with a soft lint-free cloth moistened with water, run your finger tip over the glass to see if you can feel anything on it. If you feel dirt or debris, clean the glass again concentrating on that area. You may need to repeat the cleaning process three or four times. To test, make a copy after each cleaning.