HL-3450CN
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FAQs & Troubleshooting |
"JAM D" or "JAM E2" error appears on the LCD. What should I do?
These messages indicate that paper jam occurs at the transfer roller or the fusing roller inside the printer.
JAM D |
OR
JAM E2 |
If a paper jam occurs at the Transfer roller or the Fusing Roller, follow the same steps to remove the jammed paper as for 'Paper Jam at Paper Exit'. Otherwise, follow the steps below:
The Fusing Roller is extremely HOT during operation. Remove the paper carefully.
Open the Rear Access Cover.
Remove the jammed paper by holding it with both hands and pulling it slowly toward you.
Close the Rear Access Cover.