FAQs & Troubleshooting

Follow these steps to clear the paper jam:

1. Open the duplex unit by lifting the catch.

    

   

2. Open the Right cover by lifting the catch (1) and open the Upper cover of the Interchange unit by pulling the handle (2).

    

   

3. Remove the jammed paper.

    

   

4. If the jammed paper is not removed in step 3, open the Upper cover of the Bridge unit and remove the jammed paper.

    

   

5. If the jammed paper is not removed in step 4, open the Right cover of the Bridge unit (1) and remove the jammed paper (2).

    

   
6. Close the cover of the Bridge unit.