FAQs & Troubleshooting

When you purchase Design Pattern Collection as Disney contents, you must register the machine with CanvasWorkspace before activating the activation code included with the contents.


 

1. With your machine, press in the operation panel to display the settings screen.
   
   
    
2. Touch or until [No.] appears.
   After the following screen, leave the screen displayed, and then continue with the next step.
   
   
    


3. From your computer or mobile device, access CanvasWorkspace <https://canvasworkspace.brother.com>.
   
   
    
4. Click   in the upper-right corner of the screen.
   
   
    
5. Click [Machine(s) Registration].
   
   
    


6. Click [Register a New Machine].
   
   
    


7. Type in your machine number, and then click the [OK] button.
   
   
   
    
8. Make sure that your machine number appears.
   
   
    


9. The machine registration is complete.