Innov-is XV
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FAQs & Troubleshooting |
Fabric is caught in the machine and cannot be removed
If the fabric is caught in the sewing machine and cannot be removed, the thread may have become tangled under the needle plate. Follow the procedure described below to remove the fabric from the machine.
If the operation could not be completed according to the procedure, instead of attempting to complete it forcefully, contact your authorized Brother dealer or the nearest Brother authorized service center.
If the needle is lowered into the fabric, turn the handwheel away from you (clockwise) to raise the needle out of the fabric, and then remove the needle.
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(1) Needle plate cover |
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(1) Bobbin case |
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(1) Cleaning brush (2) Race |
> If the fabric could be removed, continue with step 17.
Be careful not to drop the removed screws in the machine.
If the fabric cannot be removed, even after completing these steps, contact your authorized Brother dealer or the nearest Brother authorized service center.
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(1) Correct position of feed dogs (2) Incorrect position of feed dogs (3) Needle plate (4) Feed dogs |
Align the
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(1)
(2) (3) Bobbin case |
Make sure that the indicated points are aligned before installing the bobbin case.
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(1) Needle plate cover |
If the needle plate has been removed it is especially important to reinstall the needle plate and tighten the screws prior to installing the bobbin case.
Before using the needle, place the flat side of the needle on a flat surface and check that the distance between the needle and the flat surface is even.
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(1) Flat side (2) Needle type marking |
Correct needle
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(1) Flat surface |
Incorrect needle
If the distance between the needle and the flat surface is not even, the needle is bent. Do not use a bent needle.
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(1) Flat surface |
Do not use a bent needle. Sewing with a bent needle is extremely dangerous since the needle may break while the machine is being operated.
If the needle plate has been removed, check machine operations to confirm that installation has been completed correctly.
Do not yet install the presser foot and thread.
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(1) Hole in the needle plate (2) Handwheel |
The thread may have become tangled as a result of incorrect upper threading. Make sure that the machine is correctly threaded.
Incorrect sewing may be the result of incorrect upper threading or sewing thin fabrics. If there are poor results from the trial sewing, check the upper threading or the type of fabric being used.