When I print or copy a document with fast mode, the printing is shifted too high on the paper.
Powder from the paper may build up on the surface of the paper pick-up roller. This may cause the paper to slip as it is picked from the tray.
Follow the steps listed below to resolve the issue.
Clean the paper pick-up roller
> Click here to see how to clean the paper pick-up roller.
Flip the paper in the paper tray
If you are using paper that has a coating on one side (ex. Photo Paper) skip this step.
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Remove all the paper from the tray and fan the stack of paper well.
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Install the paper into the paper tray with the other side of paper face up.
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Put the paper tray firmly back in the machine.
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Start copying or printing again.
If you still have an issue after performing the previous steps Brother recommends copying or printing your document at a higher resolution (increased resolutions will print your document at slower speeds).
Change the copy or print quality setting
For Copy
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Load your document.
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Press (Copy).
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Enter the number of copies you want.
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Press Options.
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Press the Up or Down arrow to display Quality.
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Press Quality.
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Press Normal or Best.
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Press OK.
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Press Black (Mono) Start or Color (Colour) Start.
For PC print
NOTE: The screens may differ depending on operating system being used and your Brother machine.
(Windows)
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Open Printing Preference. (Click here to see how to open Printing Preferences.)
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Change the print mode at the Print Quality section. Choose one of the modes Normal, Photo or Best.
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Click OK
(Macintosh)
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Open Print dialog. (Click here to see how to open Print dialog.)
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Choose Print Settings in the Print dialog box.
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Click on the drop down menu next to Print Quality.
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Choose one of the modes Normal, Photo or Best.