FAQs & Troubleshooting

The toner cartridge has nearly run out of toner. Purchase a new toner cartridge and have it ready before you get a "TONER EMPTY" message.

The Brother machine has separate consumables the toner cartridge and the drum unit. Verify you replace only the Toner Cartridge and not the drum unit. If you want to know their difference, refer to "What is the difference between the toner cartridge and the drum unit?"

Click here to see how to replace the toner cartridge.