![Print Quality Problem - Curled](/g/b/img/faqend/faq00002041_011/sg/en/21855/faqimage_10_1.gif)
Please check the following points to solve the problem:
NOTE: Videos and illustrations shown below are from a representative product, operating system and application, and may differ from yours.
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Choose Reduce Paper Curl mode in the printer driver.
> For Windows users: Click on the image below to play the video instructions.
![Click on the image to play the video instructions.](/g/b/img/faqend/faq00002041_011/sg/en/26601/0901.jpg)
* This movie is being streamed from YouTube. (Opening new window.)
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From the menu bar of an application, click File => Print.
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Check your printer name is chosen and click Properties.
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Click Advanced tab and then click Other Print Options....
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Choose Improve Print Output in Printer Function, and choose the Reduce Paper Curl option.
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Click OK to close the Other Print Options dialogue.
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Click OK to close the Properties dialogue.
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Click OK. The document will be printed.
> For Macintosh users: Click on the image below to play the video instructions.
![Click on the image to play the video instructions.](/g/b/img/faqend/faq00002041_011/sg/en/26602/0903.jpg)
* This movie is being streamed from YouTube. (Opening new window.)
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From an application, click File => Print to open the Print dialogue.
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Choose Print Settings from the pane pop-up menu. *1
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Click Advanced, and then click Improve Print Output....
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Choose the Reduce Paper Curl option.
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Click Print. The document will be printed.
*1: If the pop-up menu does not appear, you can expand the Print dialog sheet as below.
For Mac OS X 10.5/ 10.6 users: Click the disclosure triangle button beside the Printer pop-up menu.
For Mac OS X 10.7 or later users: Click Show Details.
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Turn the paper over in the paper tray, and print again. (Excluding letterhead paper.) If the problems remains, switch the Anti-Curl Levers as follows.
![Click on the image to play the video instructions.](/g/b/img/faqend/faq00002041_011/sg/en/26603/090301.jpg)
* This movie is being streamed from YouTube. (Opening new window.)
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Open the back cover.
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The two gray levers inside the back cover, one on the left-hand side and one on the right-hand side, are Anti-Curl Levers.
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Lift the levers, and then slide them.
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Close the back cover.
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Lift up the output tray support flap.
![Click on the image to play the video instructions.](/g/b/img/faqend/faq00002041_011/sg/en/26604/090302.jpg)
* This movie is being streamed from YouTube. (Opening new window.)