Perguntas mais frequentes e Resolução de problemas

If toner scatters around printed characters and stains the printed page, clean the printer interior.

If the same print problem occurs after cleaning, check the following points:

• Make sure that you use paper that meets our specifications. Rough-surfaced paper may cause the problem.
  To see what kind of paper you can use, click here.
• Check for glue on the paper. Glue causes toner to scatter.
• If toner scatters over the entire printing surface, adjust the print density.