MFC-9330CDW
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Document Jam
If the machine's display shows the message Document Jam, the document was not inserted or fed properly, or the document scanned from the ADF (automatic document feeder) was too long. Follow the steps below to remove the jammed paper depending on where it is jammed in the ADF unit.
NOTE: Illustrations shown below are from a representative product and may differ from your Brother machine.
Case1: Document is jammed in the top of the ADF unit
Case2: Document is jammed under the document cover
Case3: Removing small documents jammed in the ADF
Case4: Document is jammed at the output tray