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MFC-9120CN

FAQs & Troubleshooting

FAQs & Troubleshooting

What is the recommended paper?

The recommended paper varies depending on the regions. Choose your region.
US/ Canada/ Latin America | Europe | Asia/ Oceania

For users in US/ Canada/ Latin America/ Europe:
We recommend the following paper types for this printer.

Paper Type

Europe

USA

 Plain paper

 Xerox Premier TCF 80 g/m2 
 Xerox Business 80 g/m2

 Xerox 4200DP 20 lb
 Hammermill Laser Paper 24 lb (90 g/m2)

 Recycled paper  Xerox Recycled Supreme 80 g/m2  No specific brand recommended
 Labels  Avery laser label L7163  Avery laser labels white #5160
 Envelope  Antalis River series (DL)  No specific brand recommended

 

  • Before you buy a lot of paper, test a small quantity to make sure that the paper is suitable.
  • Use paper that is made for plain-paper copying.
  • Use paper that is 75 to 90 g/m2 (20 to 24 lb).
  • Use neutral paper. Do not use acidic or alkaline paper.
  • Use long-grain paper.
  • Use paper with a moisture content of approximately 5%.
  • This printer can use recycled paper that meets the DIN 19309 specifications.
  • Do not use inkjet paper because it will cause a paper jam or damage your machine.
  • If you use paper that is not recommended, a paper jam or misfeed may occur in the printer.
  • Preprinted paper must use ink that can withstand the temperature of the printer's fusing process (200 degrees centigrade).
  • If you use bond paper, paper having a rough surface or paper that is wrinkled or creased, the paper may exhibit degraded performance.


For users in Asia/ Oceania:
We suggest using paper that meets the conditions mentioned below.

Asia

  • Paper that is made for plain-paper copying
  • Paper that is 75 to 90 g/m2 (20 to 24 lb)
  • Neutral paper, not acidic or alkaline paper
  • Long-grain paper
  • Paper with a moisture content of approximately 5%.
  • Recycled paper that meets DIN 19309 specifications.

  • Do not use inkjet paper because it will cause a paper jam or damage your machine.
  • If you use paper that is not recommended, a paper jam or misfeed may occur in the printer.
  • Preprinted paper must use ink that can withstand the temperature of the printer's fusing process (200 degrees centigrade).
  • If you use bond paper, paper having a rough surface or paper that is wrinkled or creased, the paper may exhibit degraded performance.

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