FAQs & Troubleshooting
Brother strongly recommends that you do not refill the ink cartridges provided with your machine. We also strongly recommend that you continue to use only Genuine Brother Brand replacement ink cartridges. Use or attempted use of potentially incompatible ink and/or cartridges in the Brother machine may cause damage to the machine and/or may result in unsatisfactory print quality. Our warranty coverage does not apply to any problem that is caused by the use of unauthorized third party ink and/or cartridges. To protect your investment and obtain premium performance from the Brother machine, we strongly recommend the use of genuine Brother supplies.
> Brother Genuine Supplies information
The color ink cartridges run out of ink even though you never or rarely print in color.
> Click here to see the details of factors that will affect your colour ink consumption.
Replace the Ink cartridge by following the instructions below:
NOTE: Illustrations shown below are from a representative product and may differ from your Brother machine.