How do I connect the printer to my mobile device using the Infrastructure mode or the Wireless Direct mode?
![IMPORTANT IMPORTANT](/g/b/img/faqend/faqp00100064_004/ph/en/1851717/important.gif) |
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To print wirelessly using a mobile device, download and install Brother iPrint&Label from App Store or Google Play™.
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AirPrint (compatible with Apple device) is able to print the picture, PDF file and etc.
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To connect to a wireless network, you must use the supplied AC adapter or Li-ion battery.
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QL-810W users need a computer to configure the printer's Wi-Fi settings using the Printer Setting Tool.
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Do one of the following:
> If you have a wireless router/access point:
> If you do not have a wireless router/access point:
If you have a wireless router/access point:
Connect using a wireless router/access point (Infrastructure mode)
If you have a wireless router/access point, do the following:
(e.g. QL-820NWB)
![](/g/b/img/faqend/faqp00100064_004/ph/en/2290429/access_point.gif)
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Connect your printer to your wireless router/access point.
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Connect your mobile device to the same wireless router/access point. (You can skip this step if your device is already connected to a Wi-Fi® network.)
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You can now print from your mobile device wirelessly.
Set the Infrastructure Mode using iPrint&Label
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Do the following:
▪ Android™: go to Step 2.
▪ iPhone, iPad or iPod touch: Activate the Wi-Fi function as follows:
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On your mobile device, tap [Settings] - [Wi-Fi], and then slide the toggle button to turn the Wi-Fi function On.
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Select your printer's SSID from the list to connect the mobile device and the printer.
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Start iPrint&Label and select your printer from [Settings] - [Printer].
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Tap [Settings] - [Wi-Fi Network Setup].
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Enter the SSID and password of your wireless access point/router.
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Tap [Connect] and do not leave this screen until the setup is complete.
Connect using a wireless router/access point (WPS)
If your wireless router/access point supports WPS (Wi-Fi Protected Setup™), do the following:
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First, confirm that your wireless router/access point has the WPS symbol, and place the printer close to the wireless router/access point.
![](/g/b/img/faqend/faqp00100064_004/ph/en/2290430/WPS.gif)
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Turn on the printer.
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QL-810W: Press and hold the [WPS] button for one second.
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QL-820NWB: Press the [Menu] button and the [
] button to select the [WLAN] menu, and then press the [OK] button. Press the [
] button to select the [WPS Button Push] menu, and then press the [OK] button.
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Press the WPS button on your WLAN router/access point.
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When the connection is established, the Wi-Fi (
) LED is lit blue or the WLAN (
) icon appears on the LCD.
If you cannot connect using a wireless router/access point using your computer:
Connect the printer and the wireless router/access point using your computer.
Go to "Connect the printer to the wireless router/access point using your computer".
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Connect your mobile device to the wireless router/access point. (You can skip this step if your device is already connected to a Wi-Fi network. Go to Step6.)
a. Tap [Settings] - [Wi-Fi] on the mobile device, and slide the toggle button to activate the Wi-Fi function.
b. Select the SSID (Network Name) of the wireless router/access point that you connected to in step 4, and then enter the password. The connection between your mobile device and the wireless router/access point will be established.
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Start the application in your mobile device, and tap the settings icon.
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Select the printer from the list.
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You can now print from your mobile device wirelessly.
![IMPORTANT IMPORTANT](/g/b/img/faqend/faqp00100064_004/ph/en/1851717/important.gif) |
Before you proceed, make sure your computer is equipped with a Wi-Fi interface that is connected to a wireless network. If it is not, the computer will not be able to connect to your printer wirelessly. |
(e.g. QL-820NWB)
![](/g/b/img/faqend/faqp00100064_004/ph/en/2290432/access_point2.gif)
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Connect your computer to your wireless router/access point.
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Connect your printer to the same wireless router/access point.
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Connect your printer and computer.
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Connect your mobile device to the same wireless router/access point. (You can skip this step if your device is already connected to a Wi-Fi network.)
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Connect your mobile device and printer.
> For Windows:
> For Mac:
For Windows
Before you begin, confirm the SSID (Network Name) and the password (Network Key) of your wireless router/access point.
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Download the printer driver from the [Downloads] section of this website.
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Double-click the downloaded file to begin the installation.
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Click [Next].
![](/g/b/img/faqend/faqp00100064_004/ph/en/2290433/driver1_en.gif)
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When the screen for selecting the connection method appears, select [Wireless Network Connection], and then click [Next].
![](/g/b/img/faqend/faqp00100064_004/ph/en/2290434/driver2_en.gif)
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Select [Brother Peer-to-Peer Network Printer] and then click [Next].
![](/g/b/img/faqend/faqp00100064_004/ph/en/2290435/driver3_en.gif)
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Select [Change the Firewall port settings to enable network connection and continue with the installation. (Recommended)], and then click [Next].
![](/g/b/img/faqend/faqp00100064_004/ph/en/2290436/driver4_en.gif)
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Prepare the USB cable, select [Yes, I have a USB cable to use for installation], and then click [Next].
Follow the on-screen instructions.
![](/g/b/img/faqend/faqp00100064_004/ph/en/2290437/driver5_en.gif)
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The wizard will search for wireless networks available to your printer.
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Select the SSID (Network Name) noted beforehand, and then click [Next].
![](/g/b/img/faqend/faqp00100064_004/ph/en/2290438/driver6_en.gif)
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Confirm the wireless network settings, and then click [Next]. The settings will be sent to your printer.
![](/g/b/img/faqend/faqp00100064_004/ph/en/2290439/driver7_en.gif)
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Follow the on-screen instructions to complete the software installation.
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When the installation is complete, click [Finish] to close the installer window.
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When the printer is connected to your wireless router/access point, the Wi-Fi LED lit in blue or the Wi-Fi (
) icon appears on the LCD.
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Connect your mobile device to the wireless router/access point. (You can skip this step if your device is already connected to a Wi-Fi network. Go to Step15.)
a. Tap [Settings] - [Wi-Fi] and slide the toggle button to activate the Wi-Fi function.
b. Select the SSID you connected to in step 9. Your device and the wireless router/access point will be connected.
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Start your mobile application, and then tap the Settings icon.
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Select the printer from the list.
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You can now print from your mobile device wirelessly.
For Mac
Before you begin, confirm the SSID (Network Name) and the password (Network Key) of your wireless router/access point.
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Download the Full Software Package from the [Downloads] section of this website.
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Double-click the downloaded file.
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Open the [Utilities] folder and find the Wireless Device Setup Wizard.
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Double-click [Wireless Device Setup Wizard.app].
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Follow the on-screen instructions to configure the wireless settings between the printer and your wireless router/access point.
We recommend using a USB cable to complete the connection.
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When selecting the wireless router/access point, make sure you select the SSID that you confirmed previously.
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Connect your mobile device to the wireless router/access point:
Tap [Settings] - [Wi-Fi] and slide the toggle button to activate the Wi-Fi function.
If your device is already connected to a Wi-Fi network, go to Step 9.
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Select the SSID that you used previously. The connection between your device and your wireless router/access point will be established.
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Start your mobile application and tap the Settings icon.
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Select the printer from the list.
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You can now print wirelessly from your device.
If you do not have a wireless router/access point:
Connect using Wireless Direct
If your printer uses the latest firmware, "Wireless Direct" is already selected.
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Confirm the Wireless Direct settings of the printer from the computer using the Printer Setting Tool, or from the printer (QL-820NWB only).
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Turn on the printer.
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QL-810W: Press and hold the [Wi-Fi (
)] Button on the printer for one second to turn the Wi-Fi function On. The Wi-Fi LED starts flashing blue every three seconds.
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QL-820NWB: Press the [Menu] Button and the [
] Button to select the [WLAN] menu, and set [WLAN (On/Off)] to [On].
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Connect your mobile device to the printer.
a. Tap [Settings] - [Wi-Fi] and slide the toggle button to activate the Wi-Fi function.
b. Select the printer from the list. The connection between your mobile device and the printer will be established.
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Make sure that your printer is listed on the Settings page of the application and select it.
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You can now print with Wireless Direct from your mobile device.
The default SSID and password are as follows:
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SSID: "DIRECT-*****_QL-810W" or "DIRECT-*****_QL-820NWB" where ***** is the last five digits of the product serial number. (You can find the product serial number label in the DK Roll Compartment of the printer.)
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Password: 810***** or 820***** where ***** is the last five digits of the product serial number.
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If you cannot find the serial number label, see "Where can I find my Brother printer's serial number?".
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If you set the password with the communication settings, enter the password.