MFC-T4500DW
FAQs & Troubleshooting |
Select Receive mode.
The Receive Mode you choose for your Brother machine should be determined by the devices and features that share a telephone line with it. Review the information listed below to determine which Receive Mode best suits your needs.
WILL YOU BE USING A DISTINCTIVE RING NUMBER FOR RECEIVING FAXES?
Distinctive Ring is a service offered by telephone companies that allows you to have two different telephone numbers on a single telephone line. This service establishes a second telephone number with a unique ring pattern. Typically, the original number rings with the standard ring pattern and is used for receiving voice calls, while the second number rings with a different ring pattern and is used for receiving faxes.
Brother uses the term "Distinctive Ring" to describe this service, but telephone companies market it under a variety of names, such as Smart Ring, Ring Master, and Ident-a-Ring.
Your Brother machine has a Distinctive Ring feature that allows you to take full advantage of your telephone company's Distinctive Ring service. By setting up your Brother machine's Distinctive Ring feature, you can choose to use one of your two telephone numbers specifically for receiving faxes.
Click here to see how to program Distinctive Ring.
If you have voice mail service on the same telephone line as your Brother machine, there will be a conflict between your voice mail service and your Brother machine while receiving incoming calls. This conflict is caused by the fact that either your Brother machine or your voice mail service will always answer the incoming call, depending on which one you program to answer first. If your Brother machine answers a voice call, then the caller will not be able to leave a message on your voice mail service. If your voice mail service answers an incoming fax, then you will not receive the fax.
Click here to see how to use voice mail on the same line as the Brother machine.
Using External TAD Mode, your Brother machine can share a single line with an external answering machine. Your answering machine automatically answers every incoming call, but your Brother machine "listens" for fax-sending tones while your answering machine's outgoing message is playing. If your Brother machine detects fax-sending tones it will take over the line and receive the incoming fax. If your Brother machine does not detect fax-sending tones it remains silent, allowing the caller to leave a message on your answering machine.
You should choose Fax Only Mode if you have a dedicated fax line and want your Brother machine to automatically answer all incoming faxes. When using this mode, your Brother machine will automatically answer every incoming call with fax-receiving tones after a certain number of rings. In Fax Only Mode, you can make outgoing voice calls, but you cannot receive incoming voice calls unless you answer the call before your Brother machine does.
The Ring Delay setting determines the number of times your Brother machine rings before answering in Fax Only Mode.
Follow the steps below to change your Brother machine's Ring Delay setting:
Follow the steps below to put your Brother machine in Fax Only Mode:
WILL YOU BE USING YOUR BROTHER MACHINE ON THE SAME LINE AS YOUR TELEPHONE? (FAX/TEL MODE)
You should choose Fax/Tel Mode when your Brother machine shares a telephone line with extension telephones. In Fax/Tel Mode, your Brother machine automatically answers every call upon completion of the Ring Delay unless you answer first. Ring Delay is the number of times your Brother machine and all telephones on the same line will ring before the Brother machine answers the call.
Follow the steps below to change your Brother machine's Ring Delay setting:
Follow the steps below to change your Brother machine's F/T Ring Time setting:
Follow the steps below to put your Brother machine in Fax/Tel Mode:
DO YOU WANT TO MANUALLY ANSWER EVERY INCOMING FAX? (MANUAL MODE)
In Manual Mode, your Brother machine will not answer the line automatically unless you are using your telephone company's Distinctive Ring service.
Click here to see how to program Distinctive Ring.
If you are not using Distinctive Ring, Manual Mode requires you to answer every incoming call by lifting the handset of a telephone that shares the line with your Brother machine.
To put your Brother machine in Manual Mode, follow these steps:
To turn Easy Receive or Fax Detect on, follow these steps: