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FAQs & Troubleshooting

FAQs & Troubleshooting

Using the Printer Setting Tool (for Windows)

Using the “Printer Setting Tool”, you can specify the printer’s communication settings, device settings and P-touch Template settings from a Windows PC.

  • The “Printer Setting Tool” is installed at the same time as other software, such as the printer driver. For more information, refer to the FAQ: "Installing the software"
  • Make sure the AC adapter is connected to an AC power outlet, the car adapter is connected to a DC power outlet, or the fully-charged battery is installed.
  • Make sure the printer driver has been installed and is functional.
  • Connect this printer to a computer with a USB cable or via a Bluetooth® connection.
    With this tool, settings cannot be specified using Wi-Fi®.
  1. Connect the printer you want to configure to the computer.

  2. Start the Printer Setting Tool.

    For Windows 11 / Windows 10 / Windows Server 2019 / Windows Server 2016:
    Click [Start] - ([All apps] - [Brother] -) [Printer Setting Tool].

    For Windows 8/8.1 / Windows Server 2012 / Windows Server 2012 R2:
    Click the [Printer Setting Tool] icon on the [Apps] screen.

    For Windows 7 / Windows Vista / Windows Server 2008 / Windows Server 2008 R2:
    From the Start menu, click [All Programs] - [Brother] - [Label & Mobile Printer] - [Printer Setting Tool].

    The main window appears.

  3. Check that the printer you want to configure appears beside [Printer]. If a different printer appears, select the printer you want from the drop-down list.
    You can select either [Communication Settings] to configure the printer's communication settings or [Device Settings] to change the printer's device settings.

    To use the Communication Settings, click here.
    To use the Device Settings, click here.
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