FAQs & Troubleshooting
The Brother machine has separate consumables the toner cartridge and the drum unit. Verify you replace only the drum unit and not the toner cartridge. If you want to know their difference, refer to "What is the difference between the toner cartridge and the drum unit?"
Replace the drum following the steps below:
When you replace the drum unit with a new one, you need to reset the drum counter by completing the following steps: