FAQs & Troubleshooting
Step 1. Verify that the ControlCenter2 is running, and that the machine is registered for the scan function following the steps below:
If the issue still continues, please go to Step2 below.
Step 2. You may experience this problem depending on the setting of Mac OS X 10.5 firewall. Please change the setting in the Firewall pane of Security preferences to solve this issue.
If you see the message screen below, please click Allow. The setting in the Firewall pane of Security preferences will be changed.
If you cannot find the NETserver folder in the directory, please install the scanner driver. The latest driver is available in the Downloads section of the Brother Solutions Center.