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FAQs & Troubleshooting

FAQs & Troubleshooting

What is the recommended paper?

The recommended paper for this machine is:

Xerox 4200, Hammermill Laserprint or equivalent

  • To get the best output quality and to avoid any damage, use smooth white paper.

  • Before you buy a lot of paper, please test some to make sure that the paper is suitable.

  • Use neutral paper. Do not use acidic or alkaline paper.

  • Print quality will vary depending on the paper being used.

  • Do not load envelopes, transparencies, labels or thick paper (more than 105 g/m2 or 28 lb) into the optional lower tray unit. It may cause paper jams.


Do not use inkjet paper, iron-on transfer paper or perforated paper, because it will cause a paper jam or damage your machine.

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