FAQs & Troubleshooting
I am using Windows XP. I downloaded the WHQL certified driver for USB from the Web. How do I install it?
(Only for Printer/MFC/DCP users)
Remove Software Suite CD-ROM before starting the installation procedure.
At this point follow the steps below (the model name shown is for illustration purposes only.)
Select "Install from a list or specific location (Advanced)" and click "Next".
Click the "Include this location in the search:" option and then click the browse button and specify the location of the XP driver that you downloaded from this web site. Make sure your CD-ROM drive is empty before clicking "Next".
Click the "Next" button when you have correctly specified the location of the driver.
From here the driver is installed automatically. Please wait until the installation is completed.