FAQs & Troubleshooting
Clean the Scanner
Press and hold
turn the machine off
Lift the document cover (1). Clean the white plastic surface (2) and scanner glass (3) underneath it with a soft lint-free cloth moistened with water.
In the ADF unit, clean the white bar (1) and the scanner glass strip (2) underneath it with a soft lint-free cloth moistened with water.
Open the scanner glass cover (1), and then clean the other white bar (2) and scanner glass strip (3) (supported models only).
Close the document cover.
turn the machine on