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FAQs & Troubleshooting |
I cannot connect my machine to the wireless network.
Solutions differ depending on when the issue occurs. Click a link below to find the best solution to the issue.
Your Brother machine can be connected to a wireless network in Infrastructure. In Infrastructure mode, wireless devices communicate with each other through an access point/router.
The following instructions explain how to connect your machine to a wireless network with an access point/router as the illustration below (In Infrastructure mode).
There are two methods for configuring your Brother machine for a wireless network ;using Wi-Fi Protected Setup or AOSS™ (Recommended), or manually.
If you have a WLAN access point/router supporting WPS (Wi-Fi Protected Setup) or AOSS™ (AirStation One-Touch Secure System), you can easily connect your Brother machine to your wireless network.
To use WPS or AOSS™, your WLAN access point/router must support WPS or AOSS™. Confirm your WLAN access point/router has the WPS or AOSS™ symbol as shown below.
> Click here to configure the Brother machine for a wireless network manually.
If you were able to scan over the wireless network, but can no longer, first turn off your Brother machine and then turn it back on.
If the issue continues, please check your machine's wireless status from the control panel.
> Click here to check the wireless status on the control panel.
If your WLAN status is stating "Active", although you can not scan, refer to "Check the wireless status on the control panel" and check "Active".