Labels are jammed in the machine or are not ejected correctly after printing.
How to remove label jam:
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Make sure that printer is turned off and disconnect the AC adapter.
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Open the DK Roll compartment cover.
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Remove any jammed labels.
Do not touch the cutter. Personal injury could result.
How to prevent label jam:
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If a label causes the machine to jam due to adhesive residue attached to the label outlet, clean the label outlet with a cloth.
Use a slightly damp cloth if it is difficult to remove adhesive.
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Check if there is dirt or lint on the roller preventing it from rolling freely.
Use a cleaning sheet to clean the roller.
For details, see "What are the cleaning sheets for? When do I use them?"
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Check that the label output slot is not blocked.
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Check that the DK Roll is installed correctly. If not, remove the DK roll and reinstall it.
For details, see "How do I install/change the label roll?".
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Check that the DK Roll compartment cover is closed correctly.
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Check that the label is not damp.
Do not expose the DK Roll to high humidity.
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Do not use the label that has been once peeled off by sticking it to the release paper.
It may peel off and get stuck in the printer.