FAQs & Troubleshooting

When connecting the machine and computer with a USB cable, the AutoPlay dialog box may appear repeatedly.

 

 

To not display the dialog box, change the AutoPlay settings as described below.

 

Windows 7

Windows 8.1

Windows 10

 

 

Windows 7

Click  > Control Panel > Hardware and Sound > AutoPlay.



 

Uncheck Use AutoPlay for all media and devices, then click Save to apply the settings.

 

Windows 8.1

Move your mouse to the lower right corner of your desktop.

When the menu bar appears, click Settings  > Control Panel > Hardware and Sound > AutoPlay.



 

Select Take no action from the Removable drive drop-down list, then click Save to apply the settings.

 

 

 

 

Windows 10

 

Click  > Windows System > Control Panel > Hardware and Sound > AutoPlay.

 

 

 

Select Take no action from the Removable drive drop-down list, then click Save to apply the settings.