FAQs & Troubleshooting

Possible Causes (or Results)

Case1 : There is an obstruction around the slot at the back of the machine.

Case2 : The surface where the machine is installed is uneven.
 

Solutions

Case1

Maintain space around the slot at the back of the machine so that the mat can be fed out.

(1) USB Port (for PC Connectivity) (2) Slot (3) DC Power Jack

Case2

Place the machine on a flat, even surface.