There are several reasons that the Brother machine displays "No paper Fed". Try to follow each step to clear the "No Paper Fed" message.
Cause 1: The Photo Bypass Tray is in the Photo printing position.Cause 2: The machine is out of paper or paper is not properly loaded in the paper trayCause 3: The paper is jammed in the machineCause 4: Paper dust has accumulated on the surface of the paper pick-up rollers.Cause 5: The Jam Clear Cover is not closed properlyCause1:The Photo Bypass Tray is in the Photo printing position
If you do not return the photo bypass tray to the Normal printing position after printing photos, you will get a No Paper Fed error when you use cut sheet paper.
Verify that the Photo Bypass Tray is in the Normal printing position.
Photo Bypass tray in the normal printing position
![image](/g/b/img/faqend/faq00002490_012/nz/en/28477/002490_012_07.gif)
Photo Bypass tray in the photo printing position
![image](/g/b/img/faqend/faq00002490_012/nz/en/28572/002490_012_08.gif)
Cause2:The Brother machine is out of paper or paper is not properly loaded in the paper tray.
- Do one of the following:
- Refill the paper in the paper tray
- Remove the paper and load it again
- Press Black(Mono) Start or Color(Colour) Start.
To see how to load paper click here.
Cause3:The paper is jammed in the machine. Remove the jammed paper
To see how to remove the jammed paper click here. Cause4:Paper dust has accumulated on the surface of the paper pick-up rollers.
Clean the paper pick-up rollers. Follow these steps:
- Unplug your Brother machine from the AC power outlet (electrical socket).
- Pull the paper tray completely out of the machine.
If the machine starts to multi-feed the last few sheets of paper in the tray, clean the Base Pad (1) with a soft lint-free cloth moistened with water.
After cleaning, wipe the pad with a dry, soft lint-free cloth to remove all moisture.
![image](/g/b/img/faqend/faq00002490_012/nz/en/28520/002490_012_09.gif)
- Open the Jam Clear Cover (1) at the back of the machine.
- Clean the Paper Pick-up Rollers (1) with a soft lint-free cloth moistened with water. Slowly turn the rollers so that the whole surface is cleaned. After cleaning, wipe the rollers with a dry, soft lint-free cloth to remove all moisture.
- Close the Jam Clear Cover. Make sure the cover is closed completely.
- Put the paper tray firmly back in the machine.
- Re-connect the power cord.
Cause5:The Jam Clear Cover is not closed properly.
Check the Jam Clear Cover(1) is closed evenly at both ends.
![image](/g/b/img/faqend/faq00002490_012/nz/en/28479/002490_012_093.gif)