MFC-J491DW
FAQs & Troubleshooting |
Transfer faxes to the PC when my machine has a mechanical issue.
You can transfer faxes from your machine's memory to your PC if one of the following messages is displayed on the LCD:
Follow the steps below to transfer faxes to the PC:
When faxes in the machine's memory are not sent to your computer:
Make sure you have set PC Fax Receive on the machine.
Press the Up or Down arrow key to select Backup Print: On or Backup Print: Off. Press OK.
If faxes are in the machine's memory when you set up PC-Fax Receive, the machine's display will ask if you want to transfer the faxes to your computer.
Select Yes to transfer all faxes in the memory to your computer.