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FAX-878

FAQs & Troubleshooting

FAQs & Troubleshooting

"DOCUMENT JAM" error appears on the LCD. What should I do?

The documents were not inserted or fed properly, or were too long.

 

  1. Remove any paper that is not jammed from the ADF.
  2. Open the top cover by lifting the lever on the right side of the top cover.
  3. Pull the document toward the front of your fax machine.
  4. Close the top cover. Press down on both sides of the top cover until it clicks.

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