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MFC-3420C

FAQs & Troubleshooting

FAQs & Troubleshooting

How can I clear the "CHECK CARTRIDGE" error message?


  • The ink cartridge may not be installed correctly. Reinstall the ink cartridge.
    To refer to the instructions, please click here.

  • Make sure that you have removed the sealing tape from the side of the ink cartridge.

  • Power off the MFC for several minutes, then power it back on again.
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