![Wrinkle](/g/b/img/faqend/faq00000231_047/nz/en/22044/17_wrinkle.gif)
Check the following points to resolve the issue:
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Make sure the back cover is closed correctly.
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Make sure the two gray levers inside the back cover are in the up position.
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Make sure the media type setting in the driver matches the type of paper you are using.